Refund Policy

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Refund and Return Policy

Due to the nature of our coffee and food products, all sales made through Delicias Café are final. We do not accept returns or exchanges.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact Delicias Café as soon as possible through the Contact page on our website.

Include the following information:

• Your order number

• A description of the problem

• Clear photographs of the product and shipping package

We will review the claim and determine the appropriate resolution. Depending on the circumstances, Delicias Café may replace the affected product or issue a refund.

Address and Delivery Issues

Customers are responsible for providing a complete and accurate shipping address. We cannot issue refunds for orders delayed, lost, or returned because of an incorrect or incomplete address provided by the customer.

Customer Preference

Refunds or exchanges are not available because of personal taste preferences, grind selection, or a change of mind after an order has been placed.

Order Cancellations

Orders cannot be canceled once they have entered processing or have been shipped.

Contact Us

For questions regarding an order, please contact Delicias Café through the Contact page on our website.